Privacy Policy

Big Ant Studios Pty Ltd – PRIVACY POLICY

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website (Site) or directly from you via our interactive entertainment products. Please read this Privacy Policy carefully. Please contact us if you have any questions.

Your provision to us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it. If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.

1. Type of personal information collected
Personal Information: The type of personal information we collect is limited to, at most, personal name, address, phone, email, alternative contact data and systems usage data. If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

2. Collection and use of personal information
We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.

3. Disclosure of personal information
We may disclose personal information for purposes including to provide our products and services to you, and as required by law. Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.

4. Access to and correction of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

5. Data Deletion
You have the right to request the deletion of your personal information from our systems. To do so, please contact us via phone on (03) 9600-2111 or email us at [email protected].

6. Playface App
No account is required and no identifying information (email address, phone number, etc) is sent from the app to our servers. We collect face data in the form of photos as reference material for our artists to create a video game likeness for users that are well known athletes for whom Big Ant Studios have a strict license agreement for this purpose. The submitted data is for internal Big Ant Studios use only and is not shared with any other users, partners or third parties. Data will be retained for the duration of the user’s license agreement with Big Ant Studios, or deleted once no longer required by the artists. If no license agreement is active, the data is deleted immediately. Data can be deleted on request at any time as per our Data Deletion policy.

7. Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.

8. Unsubscribe
To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.

9. Storage and Security
We are committed to ensuring that the information you provide is secure.

10. Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Big Ant Studios Pty Ltd
Email: [email protected]
Last update: 02 September 2023

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